5.5 C
Iceland

Editorial Complaints

ICELAND TV NEWS takes all complaints and concerns regarding its editorial content very seriously.

We are fully committed to abiding by the Independent Press Standards Organization (IPSO) regulations and rules, and the Editors’ Code of Practice enforced by IPSO.

Please submit your complaint to Editor- Julia Lauren at [email protected]

Complaints details

If you want to submit a complaint under the terms of the Editors’ Code, enforced by IPSO, you can email us at [email protected]

Editorial Complaints Policy

  1. This policy is in connection with all complaints lodged within the terms of the Editor’s Code.
  2. The ICELAND TV NEWS has committed to handling all complaints promptly and efficiently.
  3. The ICELAND TV NEWS will acknowledge all complaints promptly.
  4. We might need to contact you in case we need more information to understand and resolve your complaint.
  5. In case we are of the opinion that your complaint doesn’t require investigation—for example, if we think the complaint didn’t breach the Editor’s code—then we’ll inform you of our opinion and reasons behind it.
  6. Wherever appropriate, the ICELAND TV NEWS will try its utmost best to resolve a complaint to your full satisfaction.
  7. In case we were unable to resolve your complaint or you don’t agree with our judgment that the complaint didn’t breach the Editor’s code, you can register your complaint with IPSO.